Healthcare Rights & Responsibilities

Corryong Health is fully accredited in line with the National Safety Quality Health Standards.  We also work directly in line with Child Safe Standards, Aged Care Standards,  NDIS and the Australian Charter of Healthcare Rights in Victoria. Below are links to documents and websites where clients can get more information. Corryong Health is an approved provider of Commonwealth Home Support Program and NDIS.

Corryong Health prides itself on excellent service.  If you would like to find out more about any of the information below please contact us.

Safe Patient CARE

Safe Patient Care (Nurse to Patient and Midwife to Patient Ratios) Act 2015 sets the minimum staff to patient ratios so that everyone can get safe, quality care no matter where they receive care across the State of Victoria.

Corryong Health provides care in a ‘Mixed Ward’ consisting of Acute and Residential Care as a Multipurpose Service model of care.
That is, we provide care for patients with sub-acute conditions and residential aged care for people requiring respite and permanent accommodation.
To ensure compliance with the Safe Patient Care (Nurse to Patient and Midwife to Patient Ratios) Amendment Act 2019, we roster nurses according to the following ratios:

Acute
Morning Shift (0700hrs – 1530 hrs) 1 nurse: 6 patients
Afternoon Shift (1430 hrs – 2300 hrs) 1 nurse: 7 patients
Night Shift (2245hrs – 0715 hrs) 1 nurse: 10 patients

Mittamatite Lodge
Morning Shift (0700 hrs – 1530 hrs) 1 nurse: 7 residents
Afternoon Shift (1430 hrs – 2300 hrs ) 1 nurse: 8 residents
Night Shift (2245 hrs – 0715 hrs) 1 nurse: 15 patients

Staffing compliance for a Level 4 hospital

Based on analysis of occupancy for the financial year 2022 – 2023, the expected occupancy of Acute less than 30% and Mittamatite Lodge 96%

This information was updated in March 2024.

HEALTH CARE RIGHTS

AUSTRALIAN COMMISSION ON SAFETY AND QUALITY IN HEALTH CARE – Australian Charter of Healthcare Rights

CORRYONG HEALTH – Service Information Directory

Corryong Health – Charter of Human Rights & Responsibilities Policy

DARU- DISABILITY ADVOCACY RESOURCE UNIT

DARU- Advocacy Brochure

Department of Families, Fairness and Housing – Child Safe Standards

DEPARTMENT OF HEALTH – An Overview of the Victorian Child Safe Standards

Department of Health – Charter of Aged Care Rights

National Disability Insurance Scheme - NDIS

1800RESPECT

FREEDOM OF INFORMATION

Protecting the privacy of your personal information

Privacy of client information procedure

Freedom of Information request form

Health Privacy- It’s my business